Testimonials "...I was so fortunate for your...staff who were able to take on the system ....I will always remember your kindness in a maze of corporate red tape." "Just want to say thank you for caring and being available momentarily by a direct phone line. My husband and I have not been defeated by all that we endured following the many complications I suffered, but thank you for identifying and helping us prevent it from happening to another individual." "Thank you for calling the doctor's office on my behalf and relaying my complaints; maybe the doctor will listen to what I am complaining about now!" |
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This material was prepared by IPRO, the Medicare Quality Improvement Organization for New York State, under contract with the
Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The
contents presented do not necessarily reflect CMS policy.
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