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Your Options Testimonials
 

Your Rights

IPRO helps Medicare beneficiaries and their representatives better understand their rights under the Medicare program. As a Medicare beneficiary, you have certain guaranteed rights. These rights protect you when you get health care; they ensure you access to needed health care services; and they protect you against unethical practices. You have these rights regardless of the Medicare plan you have.

You have the right to:

  • appeal denied services
  • get information
  • get emergency room services
  • see doctors; see specialists, including women's health specialists; and go to Medicare-certified hospitals
  • participate in treatment decisions
  • know your treatment choices
  • get information in a culturally competent manner in certain circumstances (for example, get information in languages other than English from Medicare, and its providers and contractors)
  • file complaints
  • nondiscrimination
  • have your personal and health information kept private

Your Options

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This material was prepared by IPRO, the Medicare Quality Improvement Organization for New York State, under contract with the
Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The
contents presented do not necessarily reflect CMS policy.

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